How to book
Step 1: Send us inquiry to get a quote with 0.5-23.5hrs
Step 2: One on One travel consulting service with one of our travel experts
Step 3: Free modification and alteration based on your requests
Step 4: You make deposit payment and we start the booking
Step 5: About 1-7 days after the deposit is received, we will send you the 1st version Confirmation Letter
Step 6: About 30 days prior to the tour start date, you need to make the balance payment
Step 7: After the balance is received, we will send you the 2nd version Confirmation Letter with the updated payment status
Step 8: About 10 days prior to the tour start date, we send you 3rd (final) Confirmation Letter with completed information of tour guides + flights + trains, etc.
Deposit & Balance
1) We need 50% deposit when booking, the balance will be charged 30 days before arrival. But if you want to avoid the 2nd time bank transfer fee, you can also make full payment in one time to save a bit money.
2) We accept bank transfer payment, if you want to use credit card payment via PayPal, it will be additional 4.9% PayPal fee.
Cancellation & Refund
We would feel sorry if you decided to cancel your trip to China, however we do understand it. If you must cancel your trip, please inform us via email, the cancellation refunds will be calculated as follow, but it might vary according to different group's situation. .
Cancellations made 45+ days prior to departure---refund 70% of total payment
Cancellations made between 44 to 30 days prior to departure---refund 60% of total payment
Cancellations made between 29 to 15 days prior to departure will---refund 40% of total payment
Cancellations made between 14 to 1 days prior to departure---refund 20% of total payment
After the trip has commenced, we are unable to refund any amount for unused services
Note:
Additional cancellation fees imposed by the service providers other than our company (may include but not limit to bank transfer fee, PayPal fee, airlines, hotels, railway, cruise companies, etc.) will be deducted from the refund
If you want to change the date or change for another tour on the same date, we will try to make it no cancellation loss to you, it depends on the actual status.
We accept following payment methods for your convenience, please just choose one which is the most convenient to you:
Bank Transfer
Bank Transfer Account (Accept only US$)
Bank Transfer Account (Accept only US$)
Beneficiary: Guangxi Joy Travel Service Co., Ltd.
Bank Name: Bank of China Hezhou Branch
Account No: 618491019425
Swift Code: BKCHCNBJ49A
Bank Address: No. 80, Jianshe East Road, Babu District, Hezhou City, Guangxi, China
Bank Transfer Account (Accept only EURO)
Beneficiary: Guangxi Joy Travel Service Co., Ltd.
Bank Name: Bank of China Hezhou Branch
Account No: 622391015117
Swift Code: BKCHCNBJ49A
Bank Address: No. 80, Jianshe East Road, Babu District, Hezhou City, Guangxi, China
Note:
The transfer fee is not included, you need to cover the transfer fee on your own rather than just deduct the transfer fee from the payment to us, please pay special attention to this.
Please do NOT transfer RMB payment to us if you are aboard, because if you use your currency to buy RMB and transfer to us, you get a lower rate from your bank, and the bank on our side will automatically exchange the RMB into USD again, by this way it is double-conversion, which will cause big loss on our side. So please do not transfer any RMB payment to us.
Please send us the transfer receipt after the payment, so that we can check on our side and confirm with you when it is received.
PayPal Payment via Credit Card
You can pay credit card directly via PayPal, please do email us the receipt after the payment is made. Our PayPal account is: qkuang@hotmail.com
Note:
